AI sales roleplay training

Every rep's next hard conversation, rehearsed before it counts.

XL Roleplay puts your sales and customer-service reps on a live stage with a realistic AI buyer — voice and video, real objections, real pressure — then hands you a scored coaching report graded against your sales methodology, moments after the session ends.

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The Coach is live on this page — no signup. Already on a team? Sign in.

4sfrom session end to scored report
1coach across chat, SMS, email & live calls
Yoursthe methodology every score is graded on
Built and run by XL.net
01 · The stage

This is the actual session screen

Watch it run: the AI buyer pushes back, the spotlight follows whoever is speaking, and the clock never stops. Your reps do this live, on voice and video, against personas with a role, a temperament, and a reason to say no.

A scripted replay of a real scenario — renewal pushback against a skeptical CFO. In a live session the buyer improvises, interrupts, and remembers what your rep said three exchanges ago.

02 · How it works

Load your playbook. Put reps on stage. Coach from the report.

1 · Load your methodology

Your rubrics, your call stages

Scoring starts from your playbook — call stages, objection standards, qualification rubrics — so feedback cites your language, not generic sales advice.

2 · Choose the scenario

Real scenarios, real personas

Discovery calls, renewal pushback, price objections — each AI buyer has a role, a temperament, and a reason to say no.

3 · Practice live

Live voice, live pressure

Sessions run as real conversations — interruptions, follow-ups, and objections included. Recorded, timed, and transcribed.

4 · Coach from the report

Evidence for Monday's 1:1

Every session ends in a scored rubric and a coach's note. You see who's ready, who's drifting, and the exact transcript moment to coach on.

03 · Scorecard

Your rubric. Their reps. Every session.

The rubric rows below are configurable — they come from your methodology, and the coach's note is grounded in it.

Session report — Renewal pushback
Sam Alvarez vs. Jordan Mercer (AI) · 12:38
B+
Discovery depth
82
Objection handling
74
Value anchoring
61
Next-step close
88
Talk/listen ratio
70
Sam recovered well from the budget objection but conceded the discount before anchoring value. Next session: hold price for two more exchanges and close on a dated next step.XL Roleplay Coach
Generated 4s after session end
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Flagged in the transcript

04:12
Jordan (AI)

We didn't budget for this. If it's not in this quarter's plan, it's not happening.

04:19
Sam

To be honest, most teams we work with start exactly there. Can I show you what the renewal actually pays for?

04:31
Jordan (AI)

You have two minutes.

Highlighted phrases are coaching flags — each one links a score back to the exact moment in the conversation, and the coach answers follow-up questions by email.

04 · For buyers

The questions sales leaders ask first

What is XL Roleplay?

XL Roleplay is AI sales-roleplay training software by XL.net: sales and customer-service reps run live audio/video practice sessions against realistic AI buyer personas and get scored coaching reports graded against their organization's own sales methodology. Reps practice discovery calls, objection handling, and booking conversations; managers review scorecards and transcripts.

Can I try it right now?

Yes — the XL Roleplay Coach is live on this page with no signup: open the chat and ask it to run your hardest objection. Full practice sessions — live voice and video with scored reports — run inside team pilots: request one at roleplay.xl.net/pilot, Adam from XL.net reviews it within one business day, and your approval email carries your sign-in link.

Can it score reps against our sales methodology?

That's the point of it. Your call stages, rubrics, and objection standards are loaded first, and every session is scored against them — the coaching notes cite your playbook, not generic sales advice.

How does the scoring work?

Each session is recorded, timed, and transcribed. The rep gets a rubric score per skill (discovery depth, objection handling, value anchoring, next-step close, talk/listen ratio) plus a written coach's note, generated moments after the session ends. Flags in the report link back to the exact moment in the transcript.

How is XL Roleplay different from tools like Hyperbound or Second Nature?

Those are capable roleplay tools. XL Roleplay's difference is one persistent AI coach with shared memory across web chat, SMS, email, and live practice calls — coaching continues between sessions, not just inside them — plus scoring grounded in your organization's own methodology and reports built for manager review.

What does a pilot cost?

There's no charge to request a pilot; pilot terms and pricing are shared on the walkthrough call. No procurement is needed to get started.

Running a team?

See the leader's view

Ramp, coaching capacity, readiness scoring, and what a two-week pilot looks like — the page to forward to your CRO.

For sales leaders

Prefer to poke at it first? The Coach is live on this page — ask it to roleplay your hardest objection.

Get started

Put your team on stage before your buyers do.

Request a pilot

Adam from XL.net reviews every request and replies within one business day.